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LifeLock is the leader in identity theft protection.
82%
Reviewed by 3692 customers.
Necessary Service
LifeLock Ultimate Plus
RJS from
USA -
ago
Verified buyer
Good program overall. Has some drawback when you need to update information. Easy to use for the most part.
1 guest found this review helpful. Did you?
A very good source for protection and identity monitoring
LifeLock Ultimate Plus
Don B. from
USA -
ago
Verified buyer
I have used LifeLock for monitoring financial and media information for a number of years and overall have been very pleased with what they offer and the people I have spoken with on the phone. One area that is a problem is that some of our credit card and bank links get disconnected and it can be very awkward to get them back in sync. We go around with LifeLock saying it is a bank problem and then when we call the bank we are told it is a LifeLock issue. The frequency of this happening is more often lately.
1 guest found this review helpful. Did you?
Sign in
LifeLock Ultimate Plus
Mike L from
USA -
ago
Verified buyer
I do not like the sign in picture selection.
Very complex now!
LifeLock Ultimate Plus
Robert from
USA -
ago
Verified buyer
When I first purchased this service years ago, it was very straight forward and simple to use. Now, it is complex and sometimes difficult to navigate. Keep it simple stupid!
2 guests found this review helpful. Did you?
Communication
LifeLock Ultimate Plus
neocme from
USA -
ago
Verified buyer
I would like to see more frequent communications from LifeLock.
Poor telephone service
LifeLock Ultimate Plus
Kathy F. from
USA -
ago
Verified buyer
I received an alert that an account had suspicious activity. I called Lifelock to try to identify the account and the problem. I was placed on hold and stayed in the loop that all agents were busy finally after about 15 minutes I hung up. Luckily this did not turn out to be a problem which would have caused me to have to contact any of my accounts and close. It's nice to be made aware of a potential problem but it would be even better if you could talk to somebody to see if any action needs to be taken. I can be placed on hold with no results anywhere!
2 guests found this review helpful. Did you?
Times have changed
LifeLock Ultimate Plus
Steve M from
USA -
ago
Verified buyer
At some point, perhaps LifeLock grew to a critical size, or it was when Norton took over, I can't pinpoint the exact time when the changes occurred. In the beginning my calls were always answered by a person, a touch of 'you are important to us' that seems to have been lost. LifeLock costs a fair amount each year. In the past I felt I was a respected and desirable member of your business; Now I am just one of many cogs in a vast machine. My accounts, credit cards and other things you have on file have not been hacked, stolen, or miss used. That said, my banking institution has contacted me concerning possible fraudulent use of my credit cards more times than LifeLock. Simply said, I liked LifeLock better before it grew into such an impersonal organization.
2 guests found this review helpful. Did you?
Fulfills my needs
LifeLock Ultimate Plus
Lillian H from
USA -
ago
Verified buyer
It gives me what it promised. I feel my finances are protected.
Fills my needs
LifeLock Ultimate Plus
Lillian H from
USA -
ago
Verified buyer
Meets expectations
2 guests found this review helpful. Did you?
Good but could be better
LifeLock Ultimate Plus
Gerry M. from
USA -
ago
Verified buyer
Personal information on the dark web should be included in the price for premium membership. Also, one of my bank accounts repeatedly gets disconnected from Life Lock. Support personnel have been very helpful with other matters.
1 guest found this review helpful. Did you?
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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