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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
poor
LifeLock Standard
Undisclosed from
US -
3520 days
ago
Verified buyer
I've been with life lock for over seven years and have never once received a alert for credit inquire or opened or closed accounts etc.. Their for I don't feel your system is effective.
missed something big
LifeLock Standard
Undisclosed from
US -
3522 days
ago
Verified buyer
I just took a jumbo loan out to refinance my house. The loan company checked all three bureaus' credit score and opened the loan and I didn't receive one single alert or notification. All I got was "we detected no fraudulent activity". So essentially someone can just open up a GIANT loan on my credit and I would get an email saying "All Clear!". Something is wrong here...
Seemed to have missed something
LifeLock Standard
Undisclosed from
US -
3523 days
ago
Verified buyer
I have another service I have had for about a decade. I just bought a car so had multiple hits on my credit. The other company was pinging me with text, emails repeatedly within two hours of the event saying go look make sure everything is all right. They would have called within a day or so if I didn't access my account.
It was... So, here we are four days later and Lifelock standard doesn't even mention it, everything is hunkydory...
Bad Service
LifeLock Standard
Undisclosed from
US -
3527 days
ago
Verified buyer
I have contacted lifelock about this several times. They have my wife as the life lock member instead of me. All cards are in my name so there service is useless. If they can't change the name on an account, how are they suppose to protect it.
American Express in great Briton
LifeLock Standard
Undisclosed from
US -
3527 days
ago
Verified buyer
American Express declined over 10 purchases in 3 days for my card. I was in Central America at the time. where was your protection?
Not at all helpful with identity fraud
LifeLock Standard
Undisclosed from
US -
3534 days
ago
Verified buyer
I thought I was protected from identity fraud with Lifelock. I was a victim twice which caused me aggravation, cancellation and a complete overhall of my checking accounts, police reports and interviews with the police identity fraud detectives. Where was Lifelock?
Poor service
LifeLock Standard
Undisclosed from
US -
3542 days
ago
Verified buyer
Lifelock dropped the ball recently when my credit card number was used to charge $3000 at a hotel in Barcelona Spain. We noticed this on my card card statement and immediately contacted Lifelock to find out why they did not inform me. They told me that this type of service was not included in my plan. I find that totally unacceptable and a case of misrepresenting their service
poor service,or am i missing something?
LifeLock Standard
Undisclosed from
US -
3546 days
ago
Verified buyer
I have refinanced my home changed mortgage co, no lifelock responce, open several new credit cards. No lifelock responce. I have not recieved any security check alerts from lifelock in almost two years. took out a new loan..no lifelock responce. i do most of my own checking through credit bureaus i do not think i will be reappling for next years i d protection. unless i am missing something on how it is lifelock works, does lifelock work after the fact or before?. please let me know by oct,31 2015 so i know if i will renew or not.
Lifelock is Useless
LifeLock Standard
Undisclosed from
US -
3546 days
ago
Verified buyer
We just received the "Good News" email that Lifelock has protected our account this month and detected 0 fraudulent activity. 3 weeks ago my husband's bank/visa was hacked and last Saturday someone hacked into our phone account and walked out of a store with 2 new phones.
BOTH INCIDENTS were NOT reported by Lifelock. When I called Lifelock to say what had happened the first words out of the customer service agent's mouth were not "I'm so sorry this happened" they were "it looks like you have a basic account and should upgrade."
Now a week after actually having to tell Lifelock our identity had been breached we get this email? This company is a fraud, useless and we would NEVER and will NEVER recommend this company.
Perhaps I need expectations training
LifeLock Standard
Undisclosed from
US -
3547 days
ago
Verified buyer
This may be as simple as me not understanding the benefits of LifeLock membership. My identify was compromised when a credit card was opened using my name and SSN. I called LifeLock and was told that they had no record of suspicious activity and did not know the next steps. A customer service representative did recommend that I contact the three credit bureaus. That was the extent of our LifeLock coverage. Earlier this week, we received a letter from the IRS alerting us that someone tried to alter our 2014 tax return using my husband's SSN. Today, I got a congratulations email from LifeLock that no threats were found. So if LifeLock does not know when suspicious activity happens with our SSNs and does not know what to do when a credit card is opened fraudulently, what exactly should we expect from our membership?
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
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TrustScore 4.8 | 8008 reviews
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