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LifeLock is the leader in identity theft protection.
94%
Reviewed by 4487 customers.
After one year, you now want to charge me more for the servi
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
Although I do like that I get notified when something with my credit occurs, I find it amusing that you now have to purchase upgrades to get my credit score. I can get that free somewhere else. I see LifeLock like I once saw Satellite Radio. Neat at first, but not necessary in the long run as other cheaper and just as reliable services come about.
Be safe
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I have had one of my bank accounts taken over and was not notified by LifeLock I have taken two loans out and LifeLock did not get in touch with me to find out if I had taken a loan out.
Standard
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I opened two credit accounts, and was never notified by Lifelock. At first a monthly e-mail was sent to say no activity, then the monthly e-mail ended and I have not heard anything. I believe the Premier Product is the one to buy, as the Standard offers little.
Mr.
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
Service has been good
helpful
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
i am so happy with life lock
Someone tryed to copy my Debt card
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
Some one tryed to dubliate my Debt card and I had to hind out threw my bank and NOT Lifelock. This is the secound time this has happened. The first time was in Florida and secound time in California... If Chase Bank didnt notify me I would have be robbed of over 1100$ So my point is, if you in the business of protecting my information im very disapponted
Worthless
LifeLock Standard
Would not recommend
John from
Bloomfield nj -
ago
I got hacked and they did nothing. Totally refused. All their promises of reimbursement are just lies to bait you in. No protection no payout. Total scam. Save your money
Cons
Alerts
Cost
Renewal
Service
Subscription
1 reply from LifeLock -
ago
John,
We’re truly sorry to hear about your experience and understand how frustrating and distressing this situation must be. Protecting our customers is our top priority, and we take these matters very seriously.
Reimbursement for cryptocurrency losses is not covered under our current plans. This is outlined in the plan documents provided at the time of enrollment. Additionally, this was communicated during your contact with our support team. We strive to ensure transparency about what is and isn’t covered, and we regret if there was any misunderstanding.
We value your feedback and will use it to continue improving our services and communication. If you have any further questions or concerns, please don’t hesitate to reach out to us directly.
1 guest found this review helpful. Did you?
No help
LifeLock Standard
Would not recommend
Terry from
Western Wa. -
ago
Had LifeLock several years when I was hit with fraud LifeLock did nothing ( as far as I am concerned LifeLock is guilty of fraud)
1 reply from LifeLock -
ago
Hi Terry,
Thank you for sharing your experience. We’re sorry to hear about the frustration and disappointment you’ve felt. Protecting our members is our top priority, and we want to help resolve this concern. Unfortunately, we cannot locate an account with the information provided. If you could update your review with the details associated with your account or contact us directly, we’d be happy to assist and look into this further. We value your trust and appreciate the chance to make things right.
tx
LifeLock Standard
Would not recommend
jare from
Austin, -
ago
Verified buyer
lousy. not responsive to my situation
Cons
Service
1 reply from LifeLock -
ago
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe.
1 guest found this review helpful. Did you?
Peace of mind
LifeLock Standard
Dawn from
Edwardsburg -
ago
I really appreciate your caring for my well being. I've never had an experience like this before and I tell family and friends who don't have it to get it as I've not a worry as long as I'm covered by Norton!
Pros
Peace of Mind
Protection
Restoration/Reimbursement
Security
Support
Cons
Cost
Renewal
1 reply from LifeLock -
ago
Thank you for your recent review and for sharing your experience with us. We're glad to hear that you are happy with our service!
If there is anything we can do to improve your experience further, please contact LifeLock Member Services at 1-800-543-3562. We are always here to help and are committed to providing the best service possible.
We look forward to hearing from you.
Thank you once again for your feedback and for being a valued customer.
4 guests found this review helpful. Did you?
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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