LifeLock reviews

three amex charge cards were opened since march and you havent detected any of them Read More Read Less

I had someone file a 2nd tax return under my ss# to the IRS. They actually got paid. Two days later some one in Louisiana used my discover card twice. I called life lock and they didn't know anything. Said no breaches of my SS#. Not impressed with life lock. Read More Read Less

my credit union called to tell me my card had been used in another state where I do not live! Where was LifeLock?????????????????????????????????????? my company pays for our membership, otherwise I would probably use another company. Read More Read Less

Twice during the month of August, I was contacted by banks / credit providers who wrote to me saying "there is a problem with your application for a credit account, you must contact us immediately". So I did... And it both cases, someone was using "parts" of my identity to open a charge account. One of the applications had gotten to the point where the card was already mailed to the crook and had to be shut down immediately. In the other case, the only thing that triggered the inquiry was a inconsistency in personal information. In both of these cases, there had to be "flags" on someone's radar....wouldn't you think? I have a freeze on my credit, but I would think the two applications should have alerted someone at LifeLock as well. These two latest examples are not the first time it's happened either. You've either got to jump in the game with both feet or get out. There are no "levels of protection". There's only "you are protected....or you are not". If I'm not....then I don't need your services. I don't really know which protection package I have at this time. It is a free benefit through AOL. But I can definitely say, if I was paying for the service....I'd be cancelling it. Not good..... Read More Read Less

We purchased a car last week so we had our credit pulled twice but LifeLock never notified us. That concerns us. Read More Read Less

Have not been able to access my account nor figure out how to. Read More Read Less

I have had the service for 1 month. last week one of my Credit cards had an unauthorized charge. The card company found it because whoever charged it used an incorrect address. the amount of the charge did not match any of my purchases. So good news they caught it...bad news someone stole my info. the card has been canceled. Read More Read Less

I'm am not sure how to fully take advantage of life lock. do you need all my credit card numbers etc. Do I inform you when I travel or apply for new credit. Read More Read Less

My credit card information that was registered with LifeLock was recently compromised and 2 fraudulant charges were made. I caught it myself and had to cancel my VISA/Debit card. Not sure if LifeLock even works. Read More Read Less

Disappointed that someone got hold of our (my husband and my) name and security numbers and filed a fraudulent tax return twice in 2014 - the first one they filed was rejected by the IRS - the second falsely filed return prompted the IRS to ask for further information... And they contacted us. Life Lock did not catch it, or help us out in any way. Our tax accountant was finally able to get hold of the IRS and we discovered the fraud. We called Life Lock to let them know what happened and they seemed not to be interested. - Having said that I take comfort in thinking they are keeping an eye on most potential fraudulent activity... Hope I'm not wrong about that. Read More Read Less