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LifeLock is the leader in identity theft protection.
94%
Reviewed by 4487 customers.
Should we have been notified?
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
We have opened two credit accounts in recent months. Life lock never questioned these. I expected to be notified and have us confirm that we opened these accounts. I was surprised that we were not asked.
Nothing Special
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
Nothing Special
A good idea not done
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I have Lifelock and have also been notified of security breaks of my information by Federal Government, Chase, and Blue Cross without any notifications from Lifelock.
Unsure!!
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
Still not sure of the service I'm receiving? Never have spoken to anyone about my account. Have I given Life Lock all the data they need to protect me?? Would like some kind of communications.
DISAPPOINTED
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
not sure that it matters , but i just bought a motorcycle on 09/05/15 . so my credit was run and didnt here anything from lifelock . when i called in i was told that they didnt ck that bank ( america's first ) if your getting paid to keep a ck on me , then how is there something you dont ck .
very disappointed in that , especially when i applied for a new credit card and was notified right away
Poor understanding of policy
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I initially bought coverage through AOL, then added my wife. Please look at my coverage and tell me which "service" I am using. My understanding is that LifeLock only monitors against intruders into my finances but does not insure against losses due to intrusions by others. If that is true, LifeLock only answers part of the problem. Call or email me with a complete explanation of the coverage my wife and I have and the name of the LifeLock service to which we subscribe.
Notifications
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I thought I would receive notifications good or bad on my accounts weekly not monthly
Failure of LifeLock to accommodate my needs....
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I have an Delta American Express card that I'm using exclusively, so I DESPERATELY NEED to have it monitored. Your registration system does not accommodate it. I called in and spoke to a human who was very courteous, recognized the problem, and transferred me to someone to take care of the registration. WHILE WAITING MY CALL WAS DROPPED!!!!
More Information
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
When I get an alert, I would appreciate a list of what I should do next.
Bad reviews
LifeLock Standard
Undisclosed from
US -
ago
Verified buyer
I have heard some bad things about LifeLock, and I hope it is not true.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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