LifeLock is the leader in identity theft protection.

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Lifelock is good?

LifeLock Standard

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Undisclosed from US - 3381 days ago Verified buyer
During the Christmas season, my Discover Card was used by persons unknown to me. Discover Card services informed me of the problem. We came to a solution. My reports from Lifelock did not disclose that someone used my Discover Card.

Read the fine print

LifeLock Standard

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Undisclosed from US - 3392 days ago Verified buyer
Although overall I am pleased, the services are not what they are advertised to be. For instance, my financial institution cannot be monitored because it is not on Lifelocks list. This is a main item. I don't feel that there should be "levels" of service. Either provide it all or don't. If you must differentiate, then do so by volume of items monitored.

Credit Card Fraud

LifeLock Standard

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Undisclosed from US - 3392 days ago Verified buyer
You say you are monitoring hundreds of data points but my credit cards continue to be fraudulently used.

Not Happy

LifeLock Standard

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Undisclosed from US - 3397 days ago Verified buyer
To pricy for what you as a company are doing. I get an e-mail every three months and told you haven' found anything against my card. Why is this not done monthly?

Improving notification timing

LifeLock Standard

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Undisclosed from US - 3398 days ago Verified buyer
It took about a month for me to be notified from you that I changed my mailing address through the post office. It seems like that shouldn't take nearly that long if you guys are actually continuously monitoring my identity.

Combine husband and wife's info on one account

LifeLock Standard

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Undisclosed from US - 3399 days ago Verified buyer
I would like to combine our information on one account instead of having to pay for two account.s. Paying twice the cost is ridiculous.

ceo,orthodontics,inc

LifeLock Standard

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Undisclosed from US - 3400 days ago Verified buyer
ok so far

No news is good news?

LifeLock Standard

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Undisclosed from US - 3401 days ago Verified buyer
Not sure if Lifelock is working because I get very little feedback from this company and what my purchased services are doing... If anything I get too many notifications for accurate purchases and monthly bill payments that I have to clear. Shouldn't it remember these? Is this a waste of money or is it really working? Sceptical

Disappointed

LifeLock Standard

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Undisclosed from US - 3403 days ago Verified buyer
Today on 2-23-16 I called Bank of America on my Visa card, only to find out there were several Fraudulant charges on the card? Where were was your Team?

LifeLock does not catch it all

LifeLock Standard

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Undisclosed from US - 3416 days ago Verified buyer
I pay approximately $500/year for my family to be covered by LifeLock. It wasn't until I received notification of a new checking, savings account that was set up in my name with a debit card on its way, that I realized LifeLock does not catch it all. Apparently Discover does not "participate" with the company, which I did not know was an option, and therefore was able to bypass any alert from LifeLock at all. I actually called them. They did assist me in putting a complaint in and walked me through several phone calls, which was nice. But please be aware, this is not to be solely relied on for financial activity. Two large checks were cut from the checking account in my name, the checks were returned to me, and I even received a call from a collection agency. Clearly Discover needs to change how they do business to avoid money laundering.
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Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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