LifeLock is the leader in identity theft protection.

4.65
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4487 reviews
Full Check Icon 94%
of respondents would recommend this to a friend.

Reviewed by 4487 customers.

in standby mode

LifeLock Standard

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wtm from USA - ago Verified buyer
have not used
2 guests found this review helpful. Did you?

Failed to detect

LifeLock Standard

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Howard F from USA - ago Verified buyer
I've established a home equity loan and opened a new bank account both within the past year. Even though it was me Lifelock never notified me of these to make sure it was me. Is there an explanation for this?
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Initial contact not very helpful

LifeLock Standard

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Robyn S from USA - ago Verified buyer
As a victim of identity fraud I needed assistance and initial call I was told not to worry I'm covered by LifeLock's million dollars. I was upset and very concerned and needed some guidance I was able to talk to do mine in the alerts area and that was much better however I expected more from the company
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Perception of value received

LifeLock Standard

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George V. from USA - ago Verified buyer
Being honest and also trying to be helpful, I offer these perceived values. I am not sure what I am actually receiving from the LifeLock protection. I monitor my bank and credit card accounts. I don't recall if I have ever received and overall update on my protection or even what accounts have been given protection. I have an automatic credit card charge, but is it honestly justified if I review it? I think you get the picture of my sentiment. More complete communication would be helpful and appreciated.
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Product vs Customer Service

LifeLock Standard

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Undisclosed from US - ago Verified buyer
The product seems to do its job, but I had a difficult time trying to get an answer to a question on a discount for AAA membership. Each person wanted to refer me elsewhere, no one wanted to own the problem / question and solve it.
3 guests found this review helpful. Did you?

Not worth the price of subscription

LifeLock Standard

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Undisclosed from US - ago Verified buyer
I established a case report investigation for a purchase, Was never contacted with the results. Waste of money. Will not renew.
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it's OK

LifeLock Standard

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Undisclosed from US - ago Verified buyer
It's OK. I can't say anything great or horrible about it.
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New vehicle purchase

LifeLock Standard

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Undisclosed from US - ago Verified buyer
I recently purchased a new 2022 vehicle and I didn't receive anything from LifeLock when they were processing my loan. I thought LifeLock monitored new loan applications to prevent fraud.
1 guest found this review helpful. Did you?

So so coverage

LifeLock Standard

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Undisclosed from US - ago Verified buyer
Lifelock is not as good as it used to be.
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As I recall services

LifeLock Standard

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Undisclosed from US - ago Verified buyer
Coverage and the ability for Norton Lifelock to recall information to complete my payments.
2 guests found this review helpful. Did you?
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Standard
$124.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Standard
$124.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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