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LifeLock is the leader in identity theft protection.
88%
Reviewed by 1784 customers.
Dissatisfied customer
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
I applied for a car loan, and Life Lock did not notify me. I called and the girl said maybe the dealer wasn't signed up with Life Lock!! What??? I thought if anyone account was opened or applied for, I would be notified! Seriously considering cancelling. Credit Sesame (Free) notified me!
Dissatisfied customer
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
I applied for a car loan, and Life Lock did not notify me. I called and the girl said maybe the dealer wasn't signed up with Life Lock!! What??? I thought if anyone account was opened or applied for, I would be notified! Seriously considering cancelling. Credit Sesame (Free) notified me!
Totally Frustrating
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
When I joined Lifelock I spent almost an hour giving all of my bank and credit card info to the rep. She hung up on me when she was through. I thought maybe we were disconnected, so I called back. Got another rep. And she said she couldn't find anything on me or any new account under my name. She wanted to send me to another rep to do the whole thing over. I hung up this time. So my account has none of my banking or credit card info because I am not going to put it in manually or talk to another incompetent representative. In fact my Mother and I will probably close our accounts, since our bank does a great job monitoring our info and contacts us.
Really nothing special about your service ...thinking of can
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
Every once in awhile I get an email from life lock ...nothing to report....
Concerned Members
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
My husband, Harry Morgan, enrolled me into LifeLock under his account and upgraded our program to LifeLock Advantage in Apr. 2015. Since then, he has not received a single status update for himself, but I have received numerous. When he called to discuss the situation, the agent was abrupt and not very friendly. He was informed that "no news is good news.' We both have good credit ratings and want to protect them, but are not sure LifeLock is the way to go. I have been a member for less than one year and my husband has been a member for three years.
Not so good
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
I've been a lifelock member for about 5 years and I thought I was protected from identity theft. Apparently I'm only protected in certain cases. Last year my identity was stolen and both my state and federal taxes were applied for by the thief. I still have not received my tax refund. So no, I'm not impressed with Lifelock.
1 guest found this review helpful. Did you?
Never notified
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
My credit card was actually hit. The bank caught it and stopped it. It was used out of state.
Want to reduce the plan I have but cant see how to do it
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
I have tried to put my newspend card into my lifelock account, but it says it I dont have the right password so I've been paying for this service for 5 months and dont even have my direct deposit account covered. Not happy at all with this issue.
Life lock review
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
I've been provided with very little information regarding my coverage and services. I have no idea what level of coverage I have. My husband offer to sign up ended before he had a chance to even look at it. I know of 3-4 companies who have reviewed my credit recently and that was not reported to me by your company. Please tell me what level of service I have with your company. I would appreciate recring some of my coverage information on the mail.
It doesn't work
LifeLock Advantage
Undisclosed from
US -
ago
Verified buyer
One of my cards was skimmed within the past two weeks and the credit card company exposed the issue, not LifeLock. The e-mail they sent me today states "During the past month, LifeLock found no fraudulent activity associated with your personal information within our extensive network†. While they do their CYA in the fine print the network doesn't cover all transactions, they don't say just what percentage of all transactions they are covering. 10%? 50%? 80%?
1 guest found this review helpful. Did you?
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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