LifeLock reviews

Great product Read More Read Less

Received a recent alert that new account has been opened. I was able to confirm yes or no whether it was me which is great. Read More Read Less

It takes time to getting to know and understand exactly what it is that you are looking for and doing. All of the agents that I have spoken to and with have helped me a great deal and helped me understand what and how the websiteworks. Read More Read Less

Thanks for being there! Read More Read Less

Using my Norton, I am very confident that I am secure and knowing my data is safe from any data breach. Read More Read Less

I appreciate the prompt notification! Read More Read Less

Difficult getting logged into site for an individual with minimal tech skills; took multiple attempts setting six numbers verification code, frustrating! Read More Read Less

You are obviously paying attention!! I am very grateful ! Read More Read Less

I spoke with an agent that asked me to fill out a form. The information requested was regarding my credit card. The card had nothing to do with the activity that took place. I did not feel comfortable giving that out. Read More Read Less

I spent over two hours going in circles after receiving a LifeLock Alert. This was all well and fine, as it was something that I could acknowledge. The trouble was that I had received many fraudulent Medicare calls, including one this day, and wanted to add my Medicare info, especially after reporting previous fraud and requesting a new number. I knew that I could update that info, but one would think you could do this through LifeLock, but NO, you cannot! I tried every link on that website and then went to HELP, and looked up ID Theft, Dark Web monitoring, etc. The help found my queries and provided steps that did not match anything in LifeLock. There were also links on the steps for Dark Web monitoring, etc. but redirected me to a support site that was a black hole that did not have the steps or tabs as describe in the previous LifLock web instructions. After 2 1/2 hours of frustration, I finally had to call support, only to find out tha I had to logout of LifeLock and log into the "mynorton" website to get. You would think that lest your instructions would includ that minor detail! to follow the instructions in LifeLock! Please fix this or your support line will get many more calls from other frustrated customers. Read More Read Less