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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
not what you advertise
LifeLock Ultimate Plus
Undisclosed from
US -
3402 days
ago
Verified buyer
every month we get a email stating you can NOT get into one of our accounts, our main bank. I call in & you say it is fixed. never happens your service is not what you advertise.
1 guest found this review helpful. Did you?
Waste of money
LifeLock Ultimate Plus
Undisclosed from
US -
3402 days
ago
Verified buyer
They have missed everything financial that I have done in the last three years
1 guest found this review helpful. Did you?
VERY INFERIOR TECH SERVICE!!!!!!
LifeLock Ultimate Plus
Undisclosed from
US -
3407 days
ago
Verified buyer
FINANCIAL ACTIVITY ALERTS HAS NOT BEEN WORKING SINCE 12/31/2015. IT STILL HAS NOT BEEN FIXED AND I NEVER GET ANY FEEDBACK REGARDING THIS PROBLEM!!!!!!!! EVERY TIME I CALL ALL I GET IS VERY PLEASANT CONVERSATION, ASSURANCE THAT THE PROBLEM WILL BE FIXED---AND IT NEVER IS!!!!
1 guest found this review helpful. Did you?
Didn't catch my stolen credit card being used
LifeLock Ultimate Plus
Undisclosed from
US -
3426 days
ago
Verified buyer
If it weren't for Chase calling me to see if I was using my credit card two time zones away, I would have never known it. Once again, LifeLock was silent and ineffective. What a waste of money the subscription to this marketing scam has been. Twice burned. Never again
1 guest found this review helpful. Did you?
LifeLock Didn't Protext Me
LifeLock Ultimate Plus
Undisclosed from
US -
3429 days
ago
Verified buyer
Today I received an email from LifeLock saying they had good news - that they protected my accounts and identity for another month. NOT TRUE. I had a fraudulent charge on a credit card where the thief used my account to purchase a gift card. I have never purchased gift cards online. So, exactly how does this LifeLock thing work and what can I expect from them if they missed this?
1 guest found this review helpful. Did you?
Not very happy with the service
LifeLock Ultimate Plus
Undisclosed from
US -
3440 days
ago
Verified buyer
at a basic level, I should be able to connect with any and all of my accounts. I belong to a credit union and I guess mine is not on your list, therefore I can not connect most of my accounts. Disappointing to say the least and if I can't do it, I will need to discontinue what seemed like a good service.
LifeLock reviewed
LifeLock Ultimate Plus
Undisclosed from
US -
3451 days
ago
Verified buyer
I have the ultimate package and when my credit rating went from 826 to 680 I called LifeLock for answers. What I got was a runaround and no help. I got absolutely nothing for the money I paid. I had to figure out what to do and then do it. I had to call the credit bureaus, I had to do the research. LifeLock did NOTHING. I could not even get a monthly FICO score from them. It was a total waste of money.
When my current enrolment expires I will definitely NOT renew.
The star rating shows 1 star. That is as low as it will go. Should be zero stars.
Dave Nagel
Provo, Ut.
1 guest found this review helpful. Did you?
N/A
LifeLock Ultimate Plus
Undisclosed from
US -
3451 days
ago
Verified buyer
I HAVE TRYING TO GET IN TOUCH SO I MAY HAVE A COPY OF THOSE THAT TRIED TO
BREAK IN TO MY PERSONAL FILE. I HAVE BEEN INFORMED 5-6 TIMES OF THIS, BUT I
NEED TO KNOW BY WHOM. UNTIL I HAVE THIS INFORMATION, I WILL GIVE A REVIEW
OF YOUR SERVICES. I DON'T KNOW WHAT PLAN I AM.
Lack of Observation
LifeLock Ultimate Plus
Undisclosed from
US -
3462 days
ago
Verified buyer
I had two instances last week where my visa was used -not by me wit very big purchases-Life Lock did not catch or question-this really bothers me! I expected so much mpre from LifeLock!
1 guest found this review helpful. Did you?
Nest to useless
LifeLock Ultimate Plus
Undisclosed from
US -
3481 days
ago
Verified buyer
I had a credit score drop 200 points. Lifelock was totally useless in finding the problem and correcting it. I had to figure out what to do adn do all the work.
1 guest found this review helpful. Did you?
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 7769 reviews
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