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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Better before Norton
LifeLock Standard
Undisclosed from
US -
1457 days
ago
Verified buyer
Since combining with Norton, Lifelock has become a second priority offering that costs more and lost its personal feel. I warned of my apprehension, prior to this merger, or acquisition. I was right, and I will not be renewing next year.
Poor setup & service
LifeLock Standard
Undisclosed from
US -
1457 days
ago
Verified buyer
No one knows but a small piece of the software
Not easy
LifeLock Standard
Undisclosed from
US -
1457 days
ago
Verified buyer
The setup and configuration process is not smooth, be prepared to encounter errors during install. The VPN is terrible and not usable, it also not meant to be turned off. It is on by default and I had to remove the profile to get my iphone to work.
I have no idea If it's effective
LifeLock Standard
Undisclosed from
US -
1458 days
ago
Verified buyer
So I signed up because I wound up getting scammed by a very suspicious site with some other people involved who fooled me I really wish somebody from your organization would contact me and asked me for a link so they could check it out, I was hoping for something like that with this but I see no interaction
Norton Integration Awkward
LifeLock Standard
Undisclosed from
US -
1458 days
ago
Verified buyer
Used to be easy, but the integration with Norton is awkward. I had a family account with LifeLock, then upgraded to Norton, but only I have access to Norton, the rest of my family can only get LifeLock unless we unlink the billing. Too cumbersome.
There are no American agents answering phones.
LifeLock Standard
Undisclosed from
US -
1458 days
ago
Verified buyer
When I was sold this protection I was told that it was an American Co.
Every time I call for help or assistance, I'm connected to someone in the Philippines. And I'm told that they have no way to connect me to someone in America USA.
TERRIBLE
LifeLock Standard
Undisclosed from
US -
1958 days
ago
Verified buyer
TERRIBLE!!!!!!!!!!!!!!!
The person had absolutely nothing to my inquiry. NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Strange
LifeLock Standard
Undisclosed from
US -
1976 days
ago
Verified buyer
Service does not exist, had to have Experian tell me that my info was on dark web,can never get into lifelock acct even talked once to customer svcs about it and it was the strangest ,nastiest ,encounter I have ever had with anyone and still would not get me into acct makes no sense.
Lifelock not responsive and unreachable
LifeLock Standard
Undisclosed from
US -
2141 days
ago
Verified buyer
You are ruining my credit. Requested card from cabellas and all three major credit Co asked per your request? If it was me. Unable to respond to equafax. Called Lifelock for help. Spoke at length with agent and unable to get on your site. It goes blank after entering my info. She changed pass word and now I can even get in to try that. Promised to have follow-up but never received call. Life Lock useless if I can't access site and now cabellas has refused card. If you are totally unreachable why should I continue to use you?
Credit score
LifeLock Standard
Undisclosed from
US -
2216 days
ago
Verified buyer
Why i can't access in my credit report?
Standard
$89.99
/year
Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$89.99
/year
Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8031 reviews
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