LifeLock is the leader in identity theft protection.

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Had my identity stolen no help from you

LifeLock Advantage

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Katherine A from USA - 789 days ago Verified buyer
I have life lock and have for a few years extra insurance BUT CREDIT KARMA LETS ME KNOW OF ALL BREACHES IN STEAD OF LIFELOCK. SO DISAPPOINTED WITH LIFELOCK

Basically worthless

LifeLock Advantage

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Steve L from USA - 790 days ago Verified buyer
Too high a price, too late with notifications, no actionable functionality if something looks suspicious.
1 guest found this review helpful. Did you?

Navigating website

LifeLock Advantage

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SRM from USA - 790 days ago Verified buyer
Ineffective virtual chat system. Confusing website, not intuitive. Live agent Nicole was very helpful and patient.
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Connectivity

LifeLock Advantage

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William D. from USA - 792 days ago Verified buyer
Cannot maintain connectivity to my Navy Federal Credit Union accounts. Every time I reset, it goes off line in short order. I finally gave up.
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Not user friendly website

LifeLock Advantage

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DC from USA - 792 days ago Verified buyer
Every time I try to get on to the website I have to clear the cache.
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Good at 1st, but not what they used to be

LifeLock Advantage

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Undisclosed from US - 1121 days ago Verified buyer
I've had a problem connecting my bank to my Lifelock "protection" for at least 6 months now. Called the support number & they worked for several weeks telling me it was "now fixed". Tried to connect again with the same result. Didn't feel like sitting on hold for an hour & being transferred from one unhelpful person to another. I've cancelled my subscription & will get my identity protection somewhere else from now on.
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was on the phone for over an hour. couldn't understand the w

LifeLock Advantage

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Undisclosed from US - 1122 days ago Verified buyer
about this close to dropping this coverage and looking for another vender.

WORST Customer Service Ever

LifeLock Advantage

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Undisclosed from US - 1125 days ago Verified buyer
Takes MANY HOURS to get notice of financial activity on your monitored accounts. Told me they would get back to me on a disputed activity, NEVER DID. Got disconnected 3 times for same issue, had to START ALL OVER AGAIN explaining the issue. Every single person is horrible at being able to speak nd comprehend English.
1 guest found this review helpful. Did you?

Dissapointed, dissatisfied

LifeLock Advantage

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Undisclosed from US - 1449 days ago Verified buyer
No dependable. I don't care if this reflects my level if service because it's horrible.

Customer Service is horrible.

LifeLock Advantage

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Undisclosed from US - 1449 days ago Verified buyer
Very inconsistent. Hard to use and understand.
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Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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