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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
This is confusing for me using the ap.
LifeLock Advantage
Undisclosed from
US -
1123 days
ago
Verified buyer
I'd like to cancel my membership but it has been a daunting & confusing experience to do so.
Good, but things slip through the cracks....
LifeLock Advantage
Undisclosed from
US -
1124 days
ago
Verified buyer
LifeLock is OK for catching items like opening of credit cards and credit accounts in your name, but not bank accounts or ATM cards. In late 2020/2021 I had over 20 bank accounts opened fraudulently, with checks and ATM cards ordered in my name (and address: thankfully everything came to my home). LifeLock alerted me ONCE about ONE account that had been opened and they missed all the others. This went on for several months and LifeLock alerted me only ONCE.....I'm not sure what their exact purpose is but if they are going to miss bank accounts and only catch credit cards, then I would rather go with another service that catches everything. LifeLock also keeps sending me e-mails to upgrade my account...WHY!! You are not doing the job you are already being paid to do, so why should I spend more money on mediocre service?
No Contact
LifeLock Advantage
Undisclosed from
US -
1448 days
ago
Verified buyer
When lifeLock was just LifeLock we received notifications anytime we applied for a loan or credit card or if someone ran a credit check on us. I can't remember
getting any notifications for anything since it has merged with Norton. Not really
improvement. I also don't like that a certain amount of pressure is presented to buy Norton Security Software.
Way too difficult to maneuver
LifeLock Advantage
Undisclosed from
US -
1456 days
ago
Verified buyer
I gave it 3 stars because it may be half my fault, but I cannot maneuver through the apps. I have a Life lock app I have a Norton 360 app. My wife and I were buying a car and the finance manager said LifeLock blocked him from getting info and I had no idea how to unblock it, especially under pressure while sitting in his office. I am ready to give up and get rid of all of it except I don't know how other than to uninstall the apps, but that won't stop the payments or the blocking of our finances. It needs to be more (older person) user friendly. It sounded so easy in the commercial. As I said, I initially wanted to give it a one, but I knew part of it is my fault, so I split the difference and gave it a three. Oh, and contacting someone is worse than pulling teeth, and just as painful.
Limited usefulness
LifeLock Advantage
Undisclosed from
US -
2411 days
ago
Verified buyer
Bought protection and then learn I may need Norton to get REALLY protected.
When I get notice of financial activity it gives amount but not who is payee.
Sales were excellent and helpful and now there is no personalized service.
Got my purse stolen so felt this was useful. No bad news yet, but not sure when/if.
Not happy!!
LifeLock Advantage
Undisclosed from
US -
3315 days
ago
Verified buyer
I have 8 active accounts you're 'supposedly' monitoring. One of them hasn't been updated on your end since March 31, 2016 ---- I'm writing this review on May 20, 2016. I know there's been all kinds of activity made to the account but none of it is showing up in my Lifelock account recap. Why is that? Yet you send an email saying no fraudulent activity has occurred ----- how would you know??
Customer
LifeLock Advantage
Undisclosed from
US -
3316 days
ago
Verified buyer
Good
Not sure of the value
LifeLock Advantage
Undisclosed from
US -
3330 days
ago
Verified buyer
It was a bit tedious to set up Lifelock, but this is understandable.
On a few occasions my Credit Cards have had suspicious actions. One of our card was compromised while traveling. The card company called and suspended the card, then cancelled the card, voided the fraudulent purchases and then issued a new card. I never heard anything from Lifelock. One of my primary cards was used to purchase items from Europe and the card company called to verify the multiple charges. They were valid and there were no issues. Again, nothing from Lifelock. I am hoping that should something substantial take place that I will see the value of Lifelock.
No Problems - but no alearts
LifeLock Advantage
Undisclosed from
US -
3333 days
ago
Verified buyer
Ultimately, it accomplishes what I had hoped. I don't have those calls from credit card companies asking about purchases (i.e.) in Taiwan, however, I did have one in the last two years, and Lifelock ultimately did not log it - monthly summary said 0.
Never had the need for their follow up services, that I am currently aware of, but anticipate good response if I ever do.
Its financial insurance, in which the insurer has a vested interest in preventative measures. Not the worst idea in the world.
Review of Lifelock Services
LifeLock Advantage
Undisclosed from
US -
3342 days
ago
Verified buyer
Bought a new Subaru in Little Rock, AR last month and didn't get any alerts from Lifelock. I seem to remember a few years ago you would be checked out by Lifelock if you applied for a credit card, bought a car, etc. Why doesn't this happen now?
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 7975 reviews
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