Help protect your identity with ID Navigator Powered by LifeLock: a free benefit to Visa cardholders.
ID Navigator alerts you to identity threats, helps you restore your identity, and gives you greater control over your online privacy. Identity theft protection starts here. Terms & Conditions apply.
LifeLock does not receive or store this information
ID Navigator Powered by LifeLock covers key aspects of identity theft protection.
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Finances
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Restoration
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Personal Info
Finances
We go above and beyond to keep your money safe, monitor for identity theft in places that banks, credit card providers, and credit bureaus may not, and alert you to fraud and key changes to your credit.
ID theft is easy. Now protecting yourself is, too.
Your free ID Navigator benefit includes:
Dark Web Monitoring that patrols private forums for personal information.
Privacy Monitor that helps reduce public exposure of your personal information.
One-Bureau Credit Monitoring Alerts that apprise you of fraud and key changes to your credit.
Restoration
Having your identity stolen is scary, and you may not know where to begin to resolve the issue. Our industry-leading U.S.-Based Personal Restoration Specialists are ready to help you resolve your identity theft problem. If your identity is compromised, a Restoration Specialist is assigned to your case to guide you through the restoration process from start to finish.
ID theft is easy. Now protecting yourself is, too.
Your free ID Navigator benefit includes:
Dark Web Monitoring that patrols private forums for personal information.
Privacy Monitor that helps reduce public exposure of your personal information.
One-Bureau Credit Monitoring Alerts that apprise you of fraud and key changes to your credit.
Personal info
We help keep your personal information private and out of the hands of people trying to steal your money or commit crimes in your name. Plus, we alert you when we find your personal information exposed on the dark web and in places other services may miss.
ID theft is easy. Now protecting yourself is, too.
Your free ID Navigator benefit includes:
Dark Web Monitoring that patrols private forums for personal information.
Privacy Monitor that helps reduce public exposure of your personal information.
One-Bureau Credit Monitoring Alerts that apprise you of fraud and key changes to your credit.
Frequently asked ID theft questions
Visa cardholders should visit lifelock.com/visabenefit, and complete the eligibility verification. Once verified, cardholders will be redirected to the offer page on LifeLock.com where ID Navigator enrollment is available. Enrollment in ID Navigator will require first name, last name, SSN, date of birth, address, phone number, and email address.
Your personal data is stored and managed by an advanced secure cloud database which is encrypted and protected with multiple layers of security measures.
Any personal data you provide is encrypted. Only a few selected employees, who undergo training on how to handle personal data can access it. These employees must provide their own unique credentials every time they access personal data and are subject to monitoring by our Information Security and Compliance team. See the Gen™ Global Privacy Statement for additional details.
Unfortunately no. The content on the dark web is not centralized and is owned by many different (usually anonymous) owners. Only the owner of the content could remove or modify the content.
Within the notifications, advice is provided on next steps you can to take to help protect your personal data, and when available, it will include links to additional resources. If you have additional questions, go to support.norton.com.
Notifications are sent that provide best practices and suggested next steps you can to take to help protect your personal data at support.norton.com
Your personal information being detected on the dark web, a hard credit check, or an update to your credit file are a few examples. Data breach notifications are sent regarding large data breaches that may impact consumers.
Each alert will include information about next steps. Specifics vary by type of alert.
No one can prevent all cybercrime or prevent all identity theft.
Neither Visa nor its Issuers are responsible or liable for LifeLock's content, views, or privacy policies.
LifeLock is the benefit provider and is solely responsible for the program and all its associated services. Neither Visa nor its Issuers shall have any responsibility or liability in connection with LifeLock rendering of the service. Learn more about ID Navigator Powered by LifeLock.
Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met, you will not receive Credit Features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment.
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